Terms & Conditions

Welcome to Innvikta Cybersecurity Solutions (“Innvikta”, “Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the Innvikta website, products, software, cybersecurity awareness platform, phishing simulation services, AI-powered tools, and related services (collectively, the “Services”).

By accessing or using our website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our Services.

1. Acceptance of Terms

By using the Innvikta website or Services, you confirm that you are at least 18 years of age or have the legal authority to act on behalf of your organization, you have the authority to enter into legally binding agreements, and you agree to comply with these Terms and all applicable laws and regulations.

2. About Innvikta

Innvikta provides cybersecurity awareness and human risk management solutions, including but not limited to:

• Security Awareness Training
• AI-Powered Phishing Simulations
• Smishing, Vishing and QR Phishing Simulations
• Human Risk Intelligence
• Compliance Awareness Training
• Gamified Learning Modules
• Security Awareness Content
• Executive Dashboards and Reporting
• AI-assisted Campaign Creation
• Risk Assessment and Analytics

The features available may vary depending on your subscription or enterprise agreement.

3. Website Use

You agree to use the website only for lawful purposes.

You must not attempt unauthorized access to any system or account, introduce malware, ransomware, viruses, or malicious software, copy, scrape, or harvest website content without permission, interfere with the website's security or availability, use automated tools that negatively impact website performance, misrepresent your identity or organization, or engage in activities that violate applicable laws.

4. User Accounts

Some Services require an account.

You are responsible for maintaining the confidentiality of your credentials, ensuring information is accurate and current, restricting unauthorized access to your account, and promptly notifying Innvikta of any suspected unauthorized access. You remain responsible for all activities carried out using your account.

5. Customer Responsibilities

Customers using Innvikta's cybersecurity platform agree to obtain all necessary permissions before uploading employee or organizational data, conduct phishing simulations responsibly and ethically, comply with applicable employment, privacy, and cybersecurity laws, ensure administrators manage user permissions securely, and use the platform only for legitimate cybersecurity awareness purposes.

6. Intellectual Property

Unless otherwise stated, all intellectual property rights relating to the website and Services, including software, source code, training content, graphics, designs, documentation, videos, logos, trademarks, reports, AI-generated templates, and educational resources, remain the exclusive property of Innvikta or its licensors.

You may not reproduce, distribute, modify, sell, sublicense, reverse engineer, or create derivative works without prior written permission.

7. AI-Powered Features

Innvikta may provide AI-powered capabilities including phishing email generation, landing page generation, campaign recommendations, human risk scoring, awareness content generation, and reporting insights.

AI-generated content is intended to assist users and should be reviewed before deployment. Customers remain responsible for ensuring compliance with organizational policies and applicable laws.

8. Privacy

Your use of our Services is also governed by our Privacy Policy. By using the Services, you acknowledge that your information may be processed in accordance with our Privacy Policy.

9. Third-Party Services

The website or platform may integrate with third-party services including analytics providers, email platforms, authentication providers, cloud infrastructure, or productivity applications. Innvikta is not responsible for the availability, security, or content of third-party services.

10. Availability of Services

We strive to maintain uninterrupted Services; however, we do not guarantee continuous availability. Services may be temporarily unavailable due to scheduled maintenance, security updates, infrastructure failures, internet disruptions, third-party service outages, or force majeure events.

11. Payments

Where applicable, subscription fees are governed by the applicable quotation, proposal, purchase order, or service agreement, payments must be made according to agreed payment terms, taxes and government charges are the responsibility of the customer unless otherwise specified, and failure to pay may result in suspension or termination of Services.

12. Confidentiality

Both Innvikta and the customer agree to maintain the confidentiality of proprietary or confidential information exchanged during the course of providing the Services, except where disclosure is required by law.

13. Disclaimer

The Services are provided on an “as is” and “as available” basis.

While Innvikta is designed to improve cybersecurity awareness and reduce human risk, we do not guarantee that use of the Services will prevent every phishing attack, cyber incident, malware infection, or data breach. To the maximum extent permitted by law, all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, are excluded.

14. Limitation of Liability

To the fullest extent permitted by law, Innvikta shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of revenue, loss of profits, business interruption, loss of data, loss of goodwill, or reputational damage.

Where liability cannot legally be excluded, Innvikta's total liability shall not exceed the fees paid by the customer for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Innvikta, its directors, officers, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your misuse of the Services, your breach of these Terms, your violation of applicable laws, or your infringement of any third-party rights.

16. Suspension and Termination

Innvikta may suspend or terminate access to the Services if these Terms are violated, payment obligations are not fulfilled, continued access poses a security risk, it is required by law or regulatory authorities, or it is requested by an authorized customer administrator. Upon termination, your right to use the Services immediately ceases.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India, unless otherwise agreed in writing.

18. Changes to These Terms

Innvikta reserves the right to update or modify these Terms at any time. Any changes will become effective upon publication on this page. Continued use of the website or Services after such changes constitutes acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms & Conditions, please contact:
Innvikta Cybersecurity Solutions
Email: terms@innvikta.com
Website: https://innvikta.com

20. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any applicable service agreements, quotations, order forms, or subscription agreements, constitute the entire agreement between you and Innvikta regarding the use of the Services and supersede all prior agreements relating to the same subject matter.

Acceptance

By accessing or using the Innvikta website or Services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.